Privacy Policy

Veztra ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our freight invoice auditing services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.

We may collect information about you in a variety of ways, including:

Personal Data

When you use our services, we may collect personally identifiable information such as your name, email address, phone number, and company information that you voluntarily provide when contacting us or signing up for our services.

Business Data

To perform freight invoice audits, we collect and process shipping invoices, carrier contracts, rate agreements, and related billing documents that you provide to us. This data is essential to our auditing services.

Usage Data

We may automatically collect information about your device and how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.

We use the information we collect to:

• Provide and maintain our freight invoice auditing services
• Process and audit your shipping invoices for billing errors
• Communicate with you about our services and audit findings
• File claims and disputes with carriers on your behalf
• Improve and optimize our services
• Comply with legal obligations

We implement appropriate technical and organizational security measures to protect your personal and business information. This includes encryption, secure data storage, access controls, and regular security assessments.

While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.

We retain your personal and business data for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Audit records may be retained for the duration required by applicable laws and for potential future reference in dispute resolution.

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as necessary to:

• File claims with carriers on your behalf
• Comply with legal requirements
• Protect our rights or the rights of others
• Work with service providers who assist in our operations (under strict confidentiality agreements)

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Receive your data in a portable format

To exercise any of these rights, please contact us using the information provided below.

We may use cookies and similar tracking technologies to improve your experience on our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

If you have questions about this Privacy Policy or our data practices, please contact us:

Contact Veztra